Telmar2000 MapCenter

Telmar2000 Map Center is a software module intended to geo who plays telemarketing campaigns, geo, sales, management appointments, etc. and will manage them with more information under the geographical aspect.

The geo-mapping information is a solution for call centers that need to consult and manage the geographic information of their customer base and to use this information to undertake their own marketing strategies.

The conversion of information occurs in pairs of coordinates, in order to make selections of contacts, statistical analysis and questions on the basis of geographical proximity.

The knowledge and exploitation of this information allows you to optimize your processes, reduce costs of travel agents, and improve your service to the end customer.

The purpose of using Map Telmar2000 Center can be many. This module allows to:

give the latitude and longitude of an address at house number, street and location. This solution makes it possible to accurately locate any entity also defining the degree of accuracy and quality of information obtained.

to extract personal business and private customers from geographical description.

standardize the addresses database through a sophisticated algorithm.

have the mapping of contacts.

encourage the taking of appointments adjacent giving an opportunity to, during the phone call, to know the dates already set closer to the customer in line and the distance.

divide your campaigns based on geographical areas.

The function that creates the zones can divide your customer base in geographical areas. The division of the territory can be managed in a highly intuitive, graphically defining the areas directly on the map. In the case of appointments with agents, allows to optimize the routes of local agents by reducing the cost and time of travel.