Telmar2000 offers a software module that allows you to build electronic questionnaires, from paper questionnaires also very complex, to support the operator in conversation during the phone call. With this tool, the supervisor has the ability to create the structure in the interview
a simple and intuitive to use for polls, interviews, market research, etc..
Telmar2000 Script Editor
In other words,
electronic questionnaire can skip some questions
automatically, using filters and conditions.
Report automatically any inconsistencies in responses,
following the rules specified in the questionnaire to allow
the immediate correction.
You can perform functions, which can be internal or
outside the system (reminders, appointments, sending email,
executable programs third-party ActiveX objects, etc. ..) and
return in the script at the point where you stopped.
When creating the script, is given to the Supervisor
opportunity to test the script to
verify the correct sequence of the points provided by the flow (questions,
responses, etc.). and make the appropriate changes before you make the script available to operators.
You can make changes to the script even after the start of campaigns that use it. The
the script changes can be made by the supervisor,
but also by the system and update automatically, for
example, after the release of a new entry in a battery
containing answers opened. or when, to achieve a
certain quota, you want to suspend one or more answers.
The interface of the editor script has facilities for
the user, such as copy-paste and merge portions of the script.
Telmar2000
is a product SiB srl. All rights reserver.