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is a
CATI Telemarketing software,
designed to automate activities:
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Telemarketing
Polls
Market research
Operating in a market that is becoming increasingly demanding and competitive the objective to continually search for new ways to increase productivity and contain costs. The solutions focus on the identification and removal of repetitive manual processes that affect the cost and productivity, to give way to automatic processes.
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Telmar2000 is the answer!
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advanced technologies to support companies that use the telephone for market research, surveys, customer satisfaction, promotion and sales..
Telmar2000 Telmar2000 has all the features developed over years of experience in the Telemarketing, and other new and advanced features CATI.
Use Telmar2000 means increasing the productivity of human resources as most of the work is done automatically by the system.
Telmar2000 seamlessly integrates with existing environment, can be configured according to specific needs and its scalability allows you to use only the functionality they need at the right time. Telmar2000 should be interpreted as a center of efficiency, profitability and quality that ensures a rapid recovery of investment because it does reduce inefficiency and increase productivity.
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Why Telmar2000
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Because Telmar2000 include in a single product all the features typical of Telemarketing / teleselling (Messages, Appointments, etc.) and full functionality for CATI surveys / customer satisfaction with management quota sample
Choose software that is not versatile would rather invest in a product not open to the creation of any type of new campaigns.
Because Telmar2000 offers tools for the supervision and management of campaigns intuitive, flexible and fully configurable analyzing real-time productivity of their campaigns and monitor every single workstation / operator call center in real time.
Telmar2000 manage the work on multiple levels. With this model, the software is highly configurable and easy to use.
Why Telmar2000 has an engine to generate scripts and interviews considered one of the most powerful and flexible in the market today. It has never been easier to create interviews for any campaign by opening conditioning and automatic questions and answers, handle jumps, dynamically create questions and answers, launch external applications, creating the structure of the interview in a simple and intuitive.
is essential to consider these characteristics in the choice of software for call centers.
Because Telmar2000 Client, the application used by operators, was developed by applying the principle of simplicity and intuitive features that makes the work of officials. Learning to use the software by the average lasts a few minutes and should not be repeated for other new campaigns as always of the same structure and visual interface to compile the data.
Because Telmar2000 in recent years has evolved addressing and resolving the needs of all our customer demands even in more complex enrichment of new features automatically made available to the entire customer base.
Our philosophy is to listen, listen, listen to the customer and not ever make him miss the appropriate assistance.
To learn more contact us today.
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Some powerful features
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Quality:
Telmar2000 was designed and built with innovative systems development to provide quality,
efficiency and cost containment. It operates in client-server environment
Costs / Benefits: If you use Telmar2000 you can quickly get a good cost-benefit as much of the work is done by the system, thus obtaining all the benefits of greater productivity.
Gradual growth:the flexibility of the product allows you to accompany business growth through subsequent deployment containing the costs of the initial investment.
Protection of investment:in practice, as your needs change, the initial investment will
safeguarded and will evolve according to the specific needs of growth.
Easy to use: The proposed solution was designed in an easy to use as possible by reducing the operational commands, to the benefit of its users.
Integration:
Telmar2000 allows full integration with any existing information systems. The application is adaptable to the individual reality and interfaces to specific business functions.
Configurability:The flexibility of the system is greatest. It can be configured and customized to meet any time up to the needs of the company.
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