It's activated by the operator, when the called party is interested in a
appointment with a seller. The application offers features to manage data associated with the appointment.
Calendar
The operator chooses the date and time for the appointment with a simple point and click. The system controls of the overlap with other appointments already taken keeping in mind:
- The number of vendors associated to the current campaign
- depending on the time needed to complete the visit.
The system behaves according to these parameters::
- accepts the appointment not reporting anything to the operator
- accepts the appointment and indicates an overlap
with another appointment
- does not accept the appointment and indicates the overlap
allowing you to move the date and time of the appointment.
Booking appointment
Recalls
to confirm appointment
Sometimes the person contacted
want to be called for confirmation of the appointment. <
Notes for the vendor:
You can write notes for different types
Notes of support for
Seller
The material / product that the customer is concerned
Indications on how
reach the customer
Telmar2000 is a product SiB srl. All rights reserved.